Privacy Policy

Last Updated: July 23, 2026

At Positive Life Therapy, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Positive Life Therapy
Based in Scotland, United Kingdom

Email: ewaninnes@icloud.com

If you have any questions about this Privacy Policy or how we process your personal data, please contact us using the email address above.

Information We Collect

Depending on how you use our website, we may collect:

Information You Provide

When you make a purchase, contact us, or subscribe to our newsletter, you may provide:

  • Your name

  • Email address

  • Billing address

  • Payment information (processed securely by our payment providers)

  • Any information you choose to include in messages you send us

Information Collected Automatically

When you visit our website, Squarespace and other service providers may automatically collect information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Referring website

  • General location (country or region)

This information helps us improve our website and understand how visitors use it.

How We Use Your Information

We use your information to:

  • Process and fulfil your digital orders

  • Deliver purchased digital products

  • Respond to enquiries

  • Provide customer support

  • Send order confirmations and receipts

  • Improve our website and services

  • Send marketing emails (only if you have chosen to receive them)

  • Meet our legal and tax obligations

Payments

We do not store or process your payment card details.

Payments are securely processed by trusted third-party payment providers such as Stripe, PayPal, or other payment services offered through Squarespace.

These providers process your payment information according to their own privacy policies.

Email Marketing

If you subscribe to our newsletter, we may send occasional emails about new products, updates, promotions, or news.

You can unsubscribe at any time by clicking the "Unsubscribe" link included in every marketing email.

We will never sell your email address to third parties.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences

  • Analyse website traffic

  • Improve website performance

  • Enable essential website functionality

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how our website functions.

Third-Party Services

Our website is hosted by Squarespace and may use trusted third-party providers including:

  • Squarespace

  • Stripe

  • PayPal

  • Google Analytics (if enabled)

  • Email marketing providers (such as Squarespace Email Campaigns, Mailchimp, or similar)

These providers process personal data only as necessary to provide their services.

Data Retention

We retain personal information only for as long as necessary to:

  • fulfil your orders;

  • provide customer support;

  • comply with legal, accounting, and tax obligations; and

  • resolve disputes where necessary.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data (where applicable)

  • Restrict or object to certain processing

  • Request a copy of your personal data

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the UK Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the email address listed above.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

While no method of internet transmission is completely secure, we work with reputable service providers that employ industry-standard security practices.

Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.

The updated version will always be posted on this page with the revised "Last Updated" date.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Positive Life Therapy

Email: ewaninnes@icloud.com